If you are an online-only customer and not tied to a local branch, please log-in to your website account and view our shipping page linked at the bottom of the homepage. For local branch customers, shipping and related inquiries are handled by the local branch. Please contract your local branch for details.
Prices stated are F.O.B. point of shipment, freight prepaid to destinationspecified in the order. Southern Pipe charges a shipping and handlingfee (which includes internal handling and related costs) on each order,which is applied at time of order and reflected on Buyer’s invoice.Receipts for shipping and handling charges will not be furnished. CODshipments are not permitted. Other terms and conditions may apply forother than standard ground delivery (“Other Freight Services”),including, without limitation, expedited same day delivery, air freight,freight collect, export orders, hazardous materials, customer’scarrier, shipments outside the contiguous U.S. or other special handlingby the carrier. Any charges incurred for Other Freight Services must bepaid by Buyer. Fuel surcharges may be applied. If the product isdamaged in transit, Buyer’s only recourse is to file a claim with thecarrier.
After delivery by Southern Pipe to carrier or delivery service, Buyer assumesall risks of loss or damage to products for any cause whatsoever. Claims against Southern Pipe for shortages must be made in writingwithin 72 hours after receipt by Buyer and any claim made thereaftershall be barred. Any claims for loss of or damage to products intransit should be made promptly and directly to the carrier and not toSouthern Pipe which shall have no liability therefor.
Delivery dates are approximate and Southern Pipe shall not be liable for anydamage or penalty due to delays in delivery. Without limiting thegenerality of the foregoing, Southern Pipe shall not be liable for anydelay due to the acts of Buyer, acts of non-performance of suppliers,strike, difference with workmen, accident, fire, flood, Acts of God,delay in transportation, shortage of materials, equipment breakdown,laws, regulations, orders or acts of any governmental body or cause,direct or indirect, resulting from circumstances beyond Southern Pipe’sreasonable control. In such event, delivery dates shall be deemedextended for a period equal to such delays. Orders are not subject tocancellations, delay or revision, in whole or in part, without approvalof and upon terms agreed to by Southern Pipe and with full compensationto Southern Pipe for any loss sustained by reason of such cancellation,including a reasonable allowance for profit. Delay in delivery of anyinstallment shall not relieve Buyer of its obligation to acceptremaining deliveries. If delays due to Buyer’s fault exceed 60 days inthe aggregate, the entire purchase shall be due and payable to Southern Pipe on demand.
If you are an online-only customer and not tied to a local branch, please log-in to your website account and view our returns page linked at the bottom of the homepage. Online-only customers cannot return orders to local branches at this time. For branch customers, returns are handled by the local branch. Please contact your local branch for details.
For local branch customers, all returns shall be in merchantable condition and subject to priorauthorization of Southern Pipe. Returns of non-stock items also will besubject to prior authorization from the manufacturer and subject tomanufacturer’s terms. Buyer will be responsible for all freightcharges. A 25% handling charge will apply within 21 days of receipt. No credit will be granted after 21 days from receipt.